ClairInsights

Amazon data sources

Returns and reimbursements

Compare return reasons, inventory outcomes and Amazon reimbursements.

Reviewed: 4 September 2026
Amazon source
Measure
Business context
Action

For your team

See more clearly. Make better decisions.

Where are returns destroying value, and what came back?

  1. 01

    Know which sources are available.

  2. 02

    Understand what each report means.

  3. 03

    Move from a report to the next decision.

From signal to action

What the numbers mean for your team

01

The questions these sources answer

Where are returns destroying value, and what came back?

  • Find products and reasons responsible for rising return pressure.
  • Separate merchant-fulfilled return issues from FBA return behaviour.
  • Distinguish customer reasons from the inventory outcome Amazon records.
02

Availability

Seller Central, FBA and Seller Fulfilled Prime

  • Authorization required
  • Marketplace dependent
  • Amazon controls history and freshness
03

What ClairInsights adds

ClairInsights keeps source differences visible and connects the signals with the business context needed for a prioritized action.

  • Source remains verifiable
  • Coverage remains visible
  • A clear next step for your team

Recommended reports

What Amazon provides, in business language

Seller CentralGET_FLAT_FILE_RETURNS_DATA_BY_RETURN_DATE

Returns by return date

Detailed return requests with ASIN, status, labels and reason codes.

Find products and reasons responsible for rising return pressure.View report
Seller CentralGET_CSV_MFN_PRIME_RETURNS_REPORT

Seller Fulfilled Prime returns

Return-request detail for Seller Fulfilled Prime orders, including labels and reason codes.

Separate merchant-fulfilled return issues from FBA return behaviour.View report
Seller CentralGET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA

FBA customer returns

Customer-returned items received at Amazon fulfilment centres, with reason and disposition.

Distinguish customer reasons from the inventory outcome Amazon records.View report
Seller CentralGET_FBA_REIMBURSEMENTS_DATA

FBA reimbursements

Itemized inventory reimbursements, their reasons, quantities and monetary amounts.

Check whether operational losses are followed by the expected reimbursements.View report

Next steps

Know where to focus next.

  1. 01

    Find products and reasons responsible for rising return pressure.

  2. 02

    Separate merchant-fulfilled return issues from FBA return behaviour.

  3. 03

    Distinguish customer reasons from the inventory outcome Amazon records.

Good to know

What to expect

These reports are our current recommendations for this use case. Availability for a specific account depends on Amazon roles, account type, marketplace and current report rules.

DeliverySelf-hosted or Managed Delivery

Source evidence

Traceable to the official source

  1. 01Returns and reimbursementsClairInsights report catalog

FAQ

Common questions

Is every source available to every account?

No. Amazon controls availability through account type, roles, programs and marketplaces.

How much history is available?

ClairInsights loads every requested period Amazon still provides for that source.

Do dashboards expose technical report names?

Technical names remain available as source evidence; everyday use relies on understandable business definitions.

For your Amazon business

What does your team need to know?

Bring the question your team is working on. We’ll identify the reports, history, and tools that can help you answer it.

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