For your team
See more clearly. Make better decisions.
Where are returns destroying value, and what came back?
- 01
Know which sources are available.
- 02
Understand what each report means.
- 03
Move from a report to the next decision.
From signal to action
What the numbers mean for your team
01The questions these sources answer
Where are returns destroying value, and what came back?
- Find products and reasons responsible for rising return pressure.
- Separate merchant-fulfilled return issues from FBA return behaviour.
- Distinguish customer reasons from the inventory outcome Amazon records.
02Availability
Seller Central, FBA and Seller Fulfilled Prime
- Authorization required
- Marketplace dependent
- Amazon controls history and freshness
03What ClairInsights adds
ClairInsights keeps source differences visible and connects the signals with the business context needed for a prioritized action.
- Source remains verifiable
- Coverage remains visible
- A clear next step for your team
Recommended reports
What Amazon provides, in business language
Seller CentralGET_FLAT_FILE_RETURNS_DATA_BY_RETURN_DATE
Returns by return date
Detailed return requests with ASIN, status, labels and reason codes.
Find products and reasons responsible for rising return pressure.View report →Seller CentralGET_CSV_MFN_PRIME_RETURNS_REPORT
Seller Fulfilled Prime returns
Return-request detail for Seller Fulfilled Prime orders, including labels and reason codes.
Separate merchant-fulfilled return issues from FBA return behaviour.View report →Seller CentralGET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA
FBA customer returns
Customer-returned items received at Amazon fulfilment centres, with reason and disposition.
Distinguish customer reasons from the inventory outcome Amazon records.View report →Seller CentralGET_FBA_REIMBURSEMENTS_DATA
FBA reimbursements
Itemized inventory reimbursements, their reasons, quantities and monetary amounts.
Check whether operational losses are followed by the expected reimbursements.View report →Next steps
Know where to focus next.
- 01
Find products and reasons responsible for rising return pressure.
- 02
Separate merchant-fulfilled return issues from FBA return behaviour.
- 03
Distinguish customer reasons from the inventory outcome Amazon records.
Good to know
What to expect
These reports are our current recommendations for this use case. Availability for a specific account depends on Amazon roles, account type, marketplace and current report rules.
DeliverySelf-hosted or Managed Delivery
FAQ
Common questions
Is every source available to every account?
No. Amazon controls availability through account type, roles, programs and marketplaces.
How much history is available?
ClairInsights loads every requested period Amazon still provides for that source.
Do dashboards expose technical report names?
Technical names remain available as source evidence; everyday use relies on understandable business definitions.