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Amazon SP-API · Fulfilment by Amazon

FBA customer returns

GET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA

Customer-returned items received at Amazon fulfilment centres, with reason and disposition.

Source reviewed 4 September 2026

What it covers

Distinguish customer reasons from the inventory outcome Amazon records.

Report family
Fulfilment by Amazon
Official report name
FBA Returns Report
Output format
Tab-delimited flat file
Availability
FBA sellers
Request / schedule
This report can only be requested.
Required role
Pricing, Amazon Fulfillment

Technical definition

Canonical ID and formats

CanonicalGET_FBA_FULFILLMENT_CUSTOMER_RETURNS_DATA

Amazon does not document a format-equivalent CSV/XML alias ID for this report.

Secondary source citation

Official Amazon reference

This page summarizes Amazon’s published report definition. Check the Amazon reference for short-notice changes to roles, marketplaces, or fields.

Amazon SP-API: Fulfilment by Amazon

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